Usually do not gamble which gambling establishment
Dont gamble which casino. 10 for every single spin. ($5) and you will got $0.42?? I go and request a new incentive and so they say unfortuitously we can’t topic a different added bonus. Least expensive local casino ever before.
Thanks for speaking out as well as for revealing your own views. I really apologize for the frustration due to their recent extra feel as well as the frustration this has composed.
Within Fast Harbors, i value our faithful members and you may try to offer fair and rewarding promotions. Please be aware that bonuses was at the mercy of our Words and you will Standards, hence rainbow spins description qualification, worth, and you can frequency limits. While we understand it are going to be disappointing whenever standards are not found, all of us consistently analysis viewpoints like a to be sure the bonus has the benefit of are nevertheless engaging and you can fair for all.
That will help you then, i please inquire that you contact the devoted help party during the – this will allow us to feedback your account especially and see whenever we also provide a very satisfying solution.
Account a couple of times frozen and you may withdrawals not paid
I’ve experienced constant problems with FastSlots: � On the , I expected a withdrawal regarding �175. My personal account try quickly frozen and you can reopened hrs later on, with no explanation. � To your , We expected �305. My personal membership was once more banned, as well as the withdrawal hasn’t been paid.
You will find left all the evidence (screenshots, purchase history, chat logs, emails) and now have contacted my personal lender for good chargeback. We have along with advised the brand new Hellenic Gaming Percentage and you can Cyber Offense Department.
So it demonstrably shows a cycle from membership blocking and you will withholding financing, and i dont highly recommend FastSlots. We firmly advise warning just before depositing any money.Immediately following FastSlots expected full KYC verification (ID, selfie, and you may financial report), I given most of the expected data files instantly and you may observed all education precisely since the expected.
My personal account stays frozen as opposed to cause, and you may even after sending five pursue-right up characters, You will find obtained no answer otherwise confirmation in the assistance cluster for many circumstances.
This really is now next go out my personal account might have been closed following a withdrawal demand (the previous big date was into the for �175).
So far, it is clear you to FastSlots delays or ignores legitimate withdrawals.I’ve the letters and you may research reported and will go-ahead which have bank disagreement (chargeback) and you can certified complaints for the Hellenic Gaming Percentage and you may Cyber Offense Department in case your issue is perhaps not fixed in the future.
Many thanks for reaching out and also for discussing it detailed membership of experience. I sincerely apologize into the fury and concern because of the newest delays in your withdrawals and short term suspension system of the account.
Please be aware you to account recommendations and short-term suspensions can happen throughout the our very own mandatory verification and you will compliance checks, which are in position to ensure the protection of your finance and you may adherence so you’re able to anti-con and you may AML (Anti-Currency Laundering) guidelines. We all know how stressful it should be to play disruptions, particularly shortly after distribution every expected data files and adopting the recommendations carefully.
We wish to assuring you our group have a tendency to remark the situation thoroughly and supply an improvement as soon as possible. Yet not, that will help you subsequent and ensure their amount was prioritized, we be sure to query that you resend your information and you may support records so you can – this may help us cross-look at the case towards conformity department and you will really works into the an effective swift solution.
Wishing already one week (5 business…
Wishing currently one week (5 working days) to have a great withdrawl. Contacted the fresh new custommer services many times. Carry on saying a comparable answer ‘a put is not compensated within the the brand new system’. Plus it is said this will get 5 business days. Nevertheless put and withdrawl was in fact on the same go out. So this is not the case any further. Like playinf that it gambling enterprise and its own an effective. But this isn’t appropriate. Contacted them by email address, and you may real time speak. Often remove so it remark while i features my personal currency but untill this time it remains.